Course Information
Crew Resource Management (CRM Cockpit) Online Course starts with an Introduction and a Brief History of CRM explaining mishaps, CRM versions, goal of CRM, Swiss Cheese Model & Threat and Error Management, Types ofThreats etc. The course then focuses on Four Critical Areas: Technical Proficiency, Situation Awareness, Communications and Teamwork. The course is finalized with a CRM Video Exercise. A short summary is presented for you at the end of the course.
Content of the Course
| Slide | 104 | Duration | 01:14:45 | Exam | No |
|---|
- COURSE START
- INTRODUCTION – GENERAL
- BRIEF HISTORY OF CRM MISHAPS
- CRM VERSIONS
- GOAL OF CRM
- HUMAN FACTOR- PERFORMANCE AND LIMITATIONS
- SHELL MODEL
- Liveware-Liveware Interactions
- Liveware-Hardware Interactions
- Liveware-Software Interactions
- Liveware-Environment Interactions
- VIGILANCE / MONITORING / INTERVENTION
- FATIGUE
- Fatigue Management
- THREAT AND ERROR MANAGEMENT (TEM)
- SWISS CHEESE MODEL
- TYPES OF THREATS
- Expected Threats Were Identified
- Unexpected Threat
- Unknown Threat
- AUTOMATION
- INFORMATION PROCESSING
- SITUATION AWARENESS /KNOWLEDGE AND APPLICATION
- Where Are We?
- Shared Situational Awareness
- Maintaining Situation Awareness
- STRESS AND STRESS MANAGEMENT
- EFFECTIVE COMMUNICATION AND COORDINATION
- TEAMWORK AND SYNERGY
- DECISION MAKING
- LEADERSHIP AND FOLLOWERSHIP
- DELEGATION
- WORKLOAD AND TIME MANAGEMENT
- CONFLICT MANAGEMENT
- ATTITUDE AND BEHAVIOR
- ASSERTIVENESS / INTERVENTION
- RESILIENCE DEVELOPMENT
- SURPRISE AND STARTLE EFFECT
- PERSONALITY AWARENESS
- SELF ASSESMENT AND SELF CRITICISM
- CULTURAL DIVERSITY
- COMPANY CULTURE AND SOP
- SUMMARY
- COURSE END