Course Information
CREW RESOURCE MANAGEMENT (CRM) YEAR 3
Content of the Course
| Slide | 68 | Duration | 00:49:00 | Exam | Yes |
|---|
- COURSE START
- HUMAN FACTOR- PERFORMANCE AND LIMITATIONS
- SHELL MODEL
- Liveware-Liveware Interactions
- Liveware-Hardware Interactions
- Liveware-Software Interactions
- Liveware-Environment Interactions
- THREAT AND ERROR MANAGEMENT (TEM) – (REF: CAP 737 FLIGHT-CREW HUMAN FACTORS HAND BOOK CAA UK / IATA / GUIDANCE FOR TURBULENCE MANAGEMENT
- SWISS CHEESE MODEL
- TYPES OF THREATS
- Expected Threats Were Identified
- Unexpected Threat
- Unknown Threat
- INFORMATION PROCESSING – (CAP 737 FLIGHT-CREW HUMAN FACTORS HAND BOOK CAA UK )
- SITUATION AWARENESS /KNOWLEDGE AND APPLICATION
- Where Are We?
- Shared Situational Awareness
- Maintaining Situation Awareness
- EFFECTIVE COMMUNICATION AND COORDINATION
- (Ref: Icao Circular 300-An/173 Human Factors)
- (Ref: Icao Circular 300 An/173 Human Factors In Cabin)
- TEAMWORK AND SYNERGY – (REF: ICAO CIRCULAR 300 AN/173 HUMAN FACTORS IN CABIN)
- DECISION MAKING
- LEADERSHIP AND FOLLOWERSHIP – (Ref: ICAO CIRCULAR 300 AN/173 HUMAN FACTORS IN CABIN)
- DELEGATION
- WORKLOAD AND TIME MANAGEMENT – (REF: CAP 737 FLIGHT-CREW HUMAN FACTORS HAND BOOK CAA UK )
- CONFLICT MANAGEMENT
- RESILIENCE DEVELOPMENT
- SURPRISE AND STARTLE EFFECT – (REF: CAP 737 FLIGHT-CREW HUMAN FACTORS HAND BOOK CAA UK )
- (Ref: Griffith University-Safety Through Education And Research)
- PERSONALITY AWARENESS – (REF: CAP 737 FLIGHT-CREW HUMAN FACTORS HAND BOOK CAA UK )
- SELF ASSESMENT AND SELF CRITICISM
- COURSE END